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Terms and conditions of use of the site

Last Revised: August 30, 2022 


 (1) This website (the “”) and/or the services, including all mobile applications connected to it and any offer or sale of products (the "works" and "derivative products") through the Site, are owned and operated by Lise Racine. These Terms of Business set forth the terms and conditions under which visitors or users may visit or use the Site and/or Services and purchase Products. 

(2) By accessing or using the Services, you acknowledge that you have read and consent to these Terms and agree to be bound by them. If you do not agree to all of the Terms, you may not access the Site or use any of the Services. Read these Terms carefully before accessing or using our Site or Services, or purchasing any Products. In these Conditions, you will find out who we are, how we sell our Products to you, how you can withdraw from the purchase contract and what you can do in the event of a problem.

(3) You represent that you are of legal age and have the legal authority, right and power to enter into a binding agreement based on these Terms, to use the Services and to purchase Products. If you are under the age of majority, you may only use the Services or purchase Products with the consent of your parents or legal guardian. 

(4) This site is published by Lise Racine, 1007 rue de la Prairie, Lévis, G6Z 3A7,
The publication is edited by Lise Racine.

You can contact us :
-     by phone: 1-581-309-9778
-     by e-mail:
-     by mail: 4-1007 rue de la Prairie, Lévis, QC, G6Z 3A7

This site is hosted by

These Conditions are provided in the French language.   In the event of any discrepancy between the French version of this document and any of its translations, the French version shall prevail.

In addition, before placing and confirming an order, you must read and agree to these Terms.

You can download and print these Terms.

Description of Products

(1)     You must carefully read the description of the Services and/or Products before placing an order. The description of the Services and/or Products presents the essential characteristics of the Services and/or Products, in accordance with Article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. The photographs, drawings and descriptions of the Products and/or Services are provided for information only and do not bind us. 

(2)     We invite you to refer to the information and instructions for use on the packaging, labels and accompanying documents. We cannot be held liable for any damage resulting from non-compliance with these instructions for the use of the Products and/or Services provided on our website.

Purchasing Products 

(1)   Any purchase of Products is subject to the Conditions applicable at the time of such purchase. 

(2) When purchasing a Product: (i) it is your responsibility to read the complete list of items before committing to purchase them; and (ii) placing an order on the site (by completing the payment procedure by pressing the "Buy" button or a similar button) may lead to a legally binding contract for the purchase of the relevant Product, unless otherwise specified otherwise in these Terms.

(3) You can choose from our selection of Products and place the products you intend to purchase in a basket by clicking on the corresponding button. The prices we charge are indicated on the Site. We reserve the right to change our prices or correct any pricing errors that may inadvertently occur at any time. These changes do not affect the price of Products that you have previously purchased. During checkout, you will be presented with a summary of all the Products that you have placed in your basket. This summary includes the essential characteristics of each product as well as the total price of all the products, the applicable value added tax (VAT) and the shipping costs, as the case may be. The payment page also gives you the opportunity to check and, if necessary, modify or withdraw Products, or modify quantities. If necessary, you can also identify and correct input errors using the edit function before making your order definitively binding. Any delivery time stated applies from receipt of your payment of the purchase price. By pressing the "Buy" button, you place a firm order to purchase the advertised Products at the price and with the shipping costs indicated. To complete the order process by clicking on the "Buy" button, you must first accept these Terms as legally binding for your order by ticking the relevant box. 

(4) We will then send you a confirmation of receipt of your order by e-mail, in which your order will be summarized again and which you can print out or save using the corresponding function. Please note that this is an automated message that only documents that we have received your order. It does not indicate that we accept your order. 

(5) The legally binding contract for the purchase of the Products is only concluded when we send you a notice of acceptance by e-mail or when we deliver the Products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method for your order and you have chosen it, if a payment process is started immediately after your order has been submitted (for example, a money transfer electronic, or an instant bank transfer via PayPal, or another similar payment method). In this case, the legally binding agreement is concluded when you complete the ordering process, as described above, by pressing the "Buy" button.

(6) You can save your preferred payment method for later use. In this case, we will store your payment credentials in accordance with applicable industry standards (e.g. PCI DSS). You will be able to identify your card thus stored by its last four digits.

Delivery of Products

Delivery of products can be done anywhere in Canada. For other countries, certain conditions apply, including that of contacting the seller by e-mail to establish prices according to the product.
Prices and delivery times vary depending on the type of Products ordered, the delivery address and the delivery method chosen. The applicable prices and delivery times will be communicated to you before confirming your order. Deliveries are made with Canada Post.


Greeting cards are sent in a rigid cardboard envelope. The words DO NOT FOLD are written in red on the envelope.

Greeting cards, prints and original artwork on 8-1/2"X11" paper are mailed in a padded envelope and accompanied by stiff cardboard. The words DO NOT FOLD are written on the envelope.

Original paintings mounted on wooden frames are sent in bubble wrap or foam membrane and brown paper. The mention FRAGILE is written in red on the packaging. 


Coupons, Gift Cards and Other Offers

It is possible from time to time to offer coupons, gift cards or discounts and other offers on the Products. These Offers are only valid for the duration that may be indicated therein. Offers may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission. 

Refund and Return Policy 

You have the right to withdraw without giving any reason for 7 days from receipt of the Product or from the date on which you signed the contract for the provision of services. 

To exercise your right of withdrawal, you must notify us of your decision by e-mail to within the time limit, using the following form attached to these Conditions as Annex 1. If you contact us by e-mail, we will acknowledge receipt of your withdrawal. 

You must return the Products as soon as possible, in any case within 14 days of notification of your withdrawal. Upon receipt of the Product, we will proceed to a full refund within 14 days, with the exception of the return costs, which will remain your responsibility. 

In addition, please note that the following Products cannot be returned: products on sale. 

Product Warranty 

(1)     If the Product is affected by a latent defect, you are entitled to act on the basis of the guarantee provided for by articles 1641 and of the Civil Code for two years from the discovery of the defect. a latent defect implies that it renders the Product unfit for the use for which it is intended, or that it hinders its use in such a way that you would not have bought it or would have only given a lower price for it if you were aware of the defect. It also implies that you did not know the defect existed at the time you purchased the Product.

(2)     If the Product is affected by a latent defect, you are entitled to act on the basis of the guarantee provided for by articles 1641 and of the Civil Code for two years from the discovery of the defect. a latent defect implies that it renders the Product unfit for the use for which it is intended, or that it hinders its use in such a way that you would not have bought it or would have only given a lower price for it if you were aware of the defect. It also implies that you did not know the defect existed when you purchased the Product. 

(3)     As a consumer, you benefit from the legal guarantee of conformity under the conditions of article L. 217-4 and following of the Code of the consumption. The legal guarantee protects the consumer when he buys a product which does not conform to its description, or which is not suitable for the use normally intended, due to lack of conformity at the time of delivery. You have two years from the delivery of a Product to act on the basis of the legal guarantee of conformity. You can request repair or replacement of the Product, except under the provisions of Article L. 217-9 paragraph 2 of the Consumer Code. If the repair or replacement of the Product is impossible, you can promptly return the Product to us to be entitled to a full refund.   During the 24 months following delivery, you do not have to provide proof of the existence of the alleged defect. 

(4)    Except as expressly provided in these Terms and to the fullest extent permitted by applicable law, we expressly disclaim all other warranties or conditions, whether made orally or in writing, including but not limited to accuracy, timeliness, completeness, results, performance, freedom from error, or interruption of performance , title, non-infringement, quality, fitness for information, quiet enjoyment, merchantability, or fitness for a particular purpose (even if we have been advised of such purpose), and all statements , express or implied warranties or other conditions arising from the course of performance, conduct of business or usage of trade.

Intellectual property

(1) Our Services and related content (and any derivative works or enhancements thereof), including but not limited to all text, artwork, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technologies, documentations, trademarks, service marks, trade names and trade dress and interactive features, and all intellectual property rights therein, are owned or licensed by us (collectively, “Our Intellectual Property”), and nothing herein grants you any rights in connection with Our Intellectual Property. Except as expressly provided herein or required by mandatory provisions of applicable law for use of the Services, you shall not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these Terms are expressly reserved. 

(2) If the Products include digital content such as music or video, you are granted the rights specified for such content on the Site.

Exclusion of warranty for the use of the Site and Services 

The Services, Our intellectual property and all documents, information and content provided relating thereto which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranties regarding the security, reliability, timeliness, accuracy, or performance of our services, except for malicious non-disclosure of defaults. We do not warrant that our Free Services will be uninterrupted or error-free, or that they will meet your requirements. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates. The warranty for the Products you have purchased from us, as referred to in the “Product Warranty” section above, shall not be affected.


You agree to defend and hold us harmless against any and all actual or alleged claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees ) arising out of or relating to your use of the Site and Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set forth in these Terms, unless such circumstances are not caused by your fault .

Limitation of Liability

(1)     To the fullest extent permitted by applicable law, we disclaim all liability for any amount or kind of loss or damage which may arise to you or a third party (including any direct or indirect loss and any loss of income, profits, goodwill, data, contracts, as well as any loss or damage resulting from, or related to, _cc781905-5cde-3194-bb3b- 136bad5cf58d_ business interruption, loss of opportunity, loss of anticipated savings, waste of management or office time, even if foreseeable, in connection with (i) this Site and its content, ( (ii) the use, inability to use, or results of use of this Site, (iii) any website linked to this Site or the materials on such linked websites._cc781905-5cde-3194-bb3b -136bad5cf58d_

(2)     We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results a cause beyond our control and/or a case of force majeure within the meaning of article 1216 of the Civil Code.    

Modification of the Terms or Services; interruption 

(1) We reserve the right to modify these Terms whenever necessary, at our sole discretion. You should therefore consult them regularly. If we change these Terms materially, we will notify you that material changes have been made. Your continued use of the Site or our Service after any such change will constitute your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not access or use the Site or Service.

(2)     We may modify the Services, stop providing the Services or any features of the Services we offer, or create limits for the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without liability. We will give you sufficient notice if this is possible in the given circumstances and we will reasonably take into account your legitimate interests when taking such action.


Links to Third-Party Sites

The Services may include links that take you out of the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for their content, or any links they contain, or any changes or updates to them. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites this does not mean that we endorse their owners or their content.

Applicable right

(1)     These Terms shall be governed by and construed in accordance with the laws of Canada, excluding its conflict of laws rules._cc781905-5cde-3194- bb3b-136bad5cf58d_

(2)     If you wish to draw our attention to a subject, a complaint or a question concerning our site, contact us: .

If, after contacting us, you believe that the problem is not resolved, you will have the right to use the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 and following of the Code of the consumption. To submit your request to the consumer mediator, complete the online dispute resolution form accessible at the following address:


(1) No waiver of any breach or default hereunder shall be deemed a waiver of any prior or subsequent breach or default. 

(2) Section titles used in these Terms are for convenience only and have no legal substance. 

(3)     Unless otherwise specified, if any part of these Terms is determined to be illegal or unenforceable for any reason, it is agreed that that part of these Terms Terms will be deleted, that the other terms of these Terms will not be affected and that they will remain in force. 

(4)     By accepting the Conditions, you undertake not to dispute the probative value of the documents exchanged via the Site, on the basis of their electronic nature. Computerized records are considered proof of communications, orders and payments made between us. 

(5)    Your acceptance of the Conditions constitutes an agreement of proof, within the meaning of article 1368 of the Civil Code.

(4) You may not assign your agreement with us under these Terms, or your rights or obligations hereunder, in whole or in part, without our prior written consent.  

(5) These Terms constitute the entire agreement and supersede all prior written or oral agreements between you and us relating to the Services and the sale of the Products. 

(6) The provisions of these Terms, which by their nature should survive any action by us, shall survive, including, but not limited to, the provisions relating to indemnities, waivers, disclaimers, to the limitations of liability and to this “Miscellaneous” article. 

Contact us

To contact us, send an e-mail to: 

Lise Root
4-1007 rue de la Prairie, Lévis, QC, G6Z 3A7














Appendix 1 - Model withdrawal form

Right of withdrawal form

Complete and submit the following form if you wish to withdraw from the agreement.

Att. : Customer service

I hereby inform you that I withdraw my agreement for the subscription of a contract for the purchase of the Products below:

Name of product(s)
Purchased on/received on
Customer Name 
If possible, specify your order or customer number
Customer address 
Signature of the user [if in paper form]

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